Training the Trainer: Why Consistent People Development Matters

One of the biggest challenges in the workplace nowadays is how to stay competitive and relevant. Technology keeps advancing at a lightning-fast pace, which influences the competencies needed in every industry.

In short, you’ll be left behind if you can’t keep up with the ever-changing world. It doesn’t matter whether you’re an employee or a business owner—you have to update your skill sets to ensure productivity, efficiency, and expertise.

This is why consistent workforce training is crucial in every organisation. It’s not only an important component of business growth, but also essential for future-proofing. This way, no matter what happens, you know that your company and your people can adapt.

Training the Trainers

What’s great about workforce training is that you can choose from a variety of courses that are either industry-specific or have general applications. For example, asbestos courses will greatly benefit those in the construction industry; on the other hand, health and safety training can be used by everyone regardless of their nature of work.

Many organisations can work with third-party providers to facilitate the training of their staff. This is often the best option, as these academies are duly licenced and have various partnerships that ensure the high quality of instruction. What’s more, their trainers are experienced and more than qualified to impart their skills and knowledge.

However, there may be times when training a trainer from your ranks is the better solution. This is especially true for bigger companies with hundreds or even thousands of employees. Internal training is also ideal for those in industries that require frequent training due to fast-paced developments.

Training trainers require a different kind of programme altogether. First and foremost, they need to be experts about the subject they are going to teach. You also want something that awards the NZQA Unit Standard 29692 (Deliver Training Sessions to Adults) or its equivalent.

The following are also ideal training components:

  • leadership training
  • communication skills
  • training module development
  • KPI development (for assessment)
  • team-building facilitation

With an in-house trainer, you can be sure that your team will always receive the latest information and industry skills training, well ahead of your competitors.

The Benefits of Training a Trainer

One of the biggest benefits of training a trainer for in-house programmes is that you can conduct a course at any time. Whether it’s a refresher or something completely new, you can start training immediately.

Speaking of refreshers, having training a trainer within your team also helps ensure the application of best practices at all times. If someone is lagging or needs help, the assigned trainer can directly provide assistance or follow-up courses.

Other benefits of training a trainer in your organisation include:

  • Rapport. Many employees prefer seeking help from their coworkers rather than outsiders (regardless of the outsider’s level of expertise). With a comfortable rapport between the instructor and the participants, it’s much easier to guarantee the absorption and application of concepts and skills.

  • Customised learning. In relation to the above, internal trainers can better adapt their training style based on the company culture and environment. This leads to better engagement and retention.

  • Continuity and consistency. Because the trainers can immediately impart what they have learned, they can distribute the same level of learning across the organisation.

  • Subject mastery. As the saying goes, the best way to learn is to teach. Whenever a trainer delivers a training course, they can continuously improve their mastery of the subject. This is advantageous to both the trainer and the company, which directly benefits from highly skilled employees.

  • Cultivating leadership. Training a trainer doesn’t just give your organisation a competent facilitator; it also creates new leaders. People with leadership qualities are always going to be an asset in any company, driving the growth and development of their colleagues.

  • Cost savings. It’s more cost-efficient to send one individual to become a subject matter expert, who can then impart the knowledge to your team, rather than hiring external trainers. The cost savings become more evident when you consider that regular training is all but necessary to maintain a high level of competence.

  • Positive reputation. A company that cares about their employees and invests in the professional growth of their workforce is an attractive place to work. By having internal trainers and a solid career development program, you can attract talented applicants who may eventually be your future employees.

How to Find Training for a Trainer

Much like other skills training courses, you’re going to have to rely on a provider for a reliable train-the-trainer programme. If you have a preferred learning partner, you can ask them if they have such an option.

The key here is to ensure a program’s compliance with the NZQA, so you can rest easy knowing that everything is up to standard.

The age-old adage that there is nothing permanent except change is truer than ever. Some may be able to get by simply going with the flow; in the world of business, however, those who do not change can get washed away. Through training, you can ensure that your company can keep up with any change in the industry.

CC Training Academy delivers training courses for the workplace.